Steps to Using the Tutoring Program
Tutoring will be delivered online this term using Tutortrac and Zoom. We have the same great tutors here to support you but from the comfort of your own space!
If you are enrolled in a credit course at LBCC, you are eligible to use the Learning Center tutoring service.
- All appointments are scheduled through our on-line appointment system, TutorTrac.
- Appointments are scheduled at least twenty-four hours in advance. You may schedule up to three, 50 minute sessions per week.
- Tutoring is a limited resource. For this reason, although you have up to three sessions per week, we ask that you only schedule one session per day, per tutor and/or subject. If you schedule more than one appointment with the same tutor, or for the same subject, we will automatically cancel one- most typically the later of the two, but depending on program needs, this is up to the discretion of the Tutor Coordinator
- Please keep track of your appointments. You are responsible for keeping the appointments you make.
- If you cancel an appointment less than 2 hours ahead of time, or fail to show up, you will lose tutoring for 2 weeks. This happens after ONE no show appointment, or late cancellation. Your privileges will be restored two weeks from the date of your missed appointment. You can ask the Tutor Coordinator for the date you will be able to make appointments again.
- Please make every effort to limit your cancellations. Your tutor has made a commitment to be there for you, and the cancellation may occur too late to be filled by another student.
- If you must cancel an appointment, do so at least two hours ahead of the appointment
time, preferably twenty-four. Ways to cancel your appointment:
1) On-line, using TutorTrac
2) Email the Learning Center Information at firstname.lastname@example.org.
Your tutor's expectations:
- You are going to class. This is a requirement to continue being tutored. Your instructor may be notified so we can get feedback on your class attendance and progress.
- Be prepared when you see your tutor. Do your homework first.
- Bring your textbook, notes, and calculator. Know what you want help with.
- Don't expect answers. Your tutor will help you understand concepts so you can get answers yourself. This is the most effective form of learning support.
- Be patient with your tutor and with yourself. Some problems are not easily solved.
Your tutor will:
- Clarify information presented in class or in your textbook.
- Help you develop effective study skills.
- Model problem-solving techniques, and then have you try them.
- Offer encouragement as you learn to understand difficult concepts.
- Model critical thinking strategies in the discipline you are studying. They will help you learn how to utilize your text, notes, and additional resources so you are able to problem-solve and find the answers on your own.
Your tutor won't:
- Do your homework!
- Give you the answers.
- Take the place of your instructor.
- Help you with take-home tests.
- 'Rescue' you if you miss classes.
- Help you during their own study time. You must have an appointment.
A Word About Learning Styles
Have you ever wondered what yours is? If you are curious, your tutor or the Tutor Coordinator can direct you to a free, on-line learning style inventory. Understanding your own personal learning style can help you use study strategies that will make it easier for you to learn. Your tutor can work with you to identify and use learning strategies that suit your particular style.
Now that you have familiarized yourself with LBCC's Tutoring Program Guidelines and
your responsibilities, you start making appointments! Here's how.
- If you are currently enrolled in a credit class, you are already set up with an account in TutorTrac, our scheduling software. Check out our Instructional Videos for for help: How to Schedule Your Appointment and How to Attend Your Appointment
- If you would like a copy of the program guidelines for using Tutoring and the Writing Center, you can print one here, LBCC Tutoring Program and Writing Center Agreement Guidelines
If you have any questions please contact the Learning Center Information Counter at email@example.com
TASS (Tutor-Assisted Study Support)
Links to the TASS Zoom Rooms are provided in the course Instructor's Moodle Shell or Syllabus.
After you have enrolled at LBCC, someone may tell you that one of your courses has TASS (Tutor-Assisted Study Support). You just got lucky! In selected classes we offer this special group study program to help strengthen your understanding of course concepts.
Your TASS leader is a qualified tutor who, has taken the course and been recommended by the instructors. They will help you connect concepts, answer one another's questions, and prepare for exams. This is an excellent study tool and can be built into your study routine each week. TASS provides an opportunity for you to process and apply information from class with your peers, a highly recommended learning strategy.
You may attend one or all the sessions scheduled, but TASS is based on attendance, and if it is not utilized we aren't able to continue sessions for the entire term. We recommend you come consistently to get the most out of it.
About Our Tutors
Our tutors are not instructors. Most of them are students, and they are expected to be competent but not experts in their subject area. They will help you to the best of their ability, but their main focus will be to help you learn how to learn so that you can succeed independently. Do not rely on a tutor to 'catch you up' if you miss classes. Tutoring is only a supplement to your own effort.
Your Feedback is Valued
Because we want to provide the best service possible, we are interested in your feedback about the quality of tutoring services you receive. If you have comments, you are encouraged to contact the Tutor Coordinator. When you are asked to complete a tutor evaluation, we really appreciate it when you take the time to return it to us!
Tutor Recommended Resources
If you are wanting additional help, or need assistance before your next tutoring appointment, take a look at these tutor recommended links below.
Math TV (http://www.mathtv.com/) Video tutorials, English and Spanish
Purple Math (http://www.purplemath.com/) Offers homework guidelines, study skills, quizzes, and links to other useful sites
The Math Forum @ Drexel (http://mathforum.org/math.topics.html) Divided by levels of math and by topic.
Khan Academy (http://www.khanacademy.org/) Video tutorials
Additional Campus Resources
Do you just have a couple of questions? Don't necessarily need an entire tutoring session? Or, are you looking for a little extra assistance on campus before your next class or meeting with your tutor? Check out these additional campus resources:
- Students who need help in any physics, chemistry, or geology course should drop by the Physical Science Desk, now offered online!
Physical Science Support is not available after 6/12/2020. This service will resume in Fall term 2020.
- Students who need help in a biology course should set up an appointment for one-on-one tutoring, now offered online.
- Students who need help in a business course should set up an appointment for one-on-one tutoring, now offered online.
Math Support: Let us help you with your math questions! The Virtual Math Desk provides a supportive place where students can get drop-in help with all LBCC mathematics and applied mathematics courses.
- Math drop-in support summer schedule:
- Monday - Thursday: 8 am - 5 pm,
- Zoom: Summer Math Support Zoom Room
- Email: firstname.lastname@example.org
Writing Center: At LBCC's Writing Center, our goal is to help students become more confident, effective,
and expressive writers – and to make the writing process more joyful. We offer coaching
for all students for any writing project, in any class, and at any stage in the writing
The Writing Center is here for you this summer. Join us for a drop-in session during available times, schedule an appointment, or submit to the Online Writing Lab (OWL) to receive written feedback within 48 business hours.
- Academic Coaching can help you reach your goals by focusing on your strengths and priorities, so you can succeed by working smarter, not harder. Let us help you develop an individualized plan to build academic skills that will serve you at LBCC and beyond. Questions about the "how" of college? We have strategies for your success.
- Fall term hours - Sept 28-Dec 9
- Monday - Thursday: 8:30 am - 6 pm,
- Friday 9 am - 5 pm
- All services for summer term are remote
- Instructor: Your instructor is your first and best source for answering questions and clarifying information. You can find their office hours on their Instructor Website or your syllabus.
- Center for Accessibility Resources: Plans accommodations for LBCC students and event guests who are eligible for services. (Located in RCH 114)
- LBCC Library: Library staff are available to give you tips on your research papers or projects. A Computer Help Desk is able to assist with wifi, email, and Moodle.
Students who need help in any physics or chemistry course should drop by the Physical Science Desk on the first floor of Madrone Hall, under the stairs. This service is maintained by the Physical Sciences Department. For more information, contact Ommidala Pattawong at email@example.com or at (541) 917-4625.
Tutoring Program Mission
- To encourage you to develop a positive attitude and confidence in your ability to learn;
- To help you become an independent learner;
- To provide support to help you maintain high academic performance