Learning Center

How to Make an Appointment

The Learning Center uses a scheduling software named TutorTrac.  All Learning Center appointments will be held via Zoom video conferencing through TutorTrac.  If you are currently enrolled in a credit class, you are already set-up with an account in TutorTrac.  Check out our videos or scroll down to find our step-by-step directions.

Read the program guidelines and review your responsibilities (see LBCC Tutoring Program and Writing Center Registration Agreement Guidelines).

If you have questions about how to make, attend, or cancel appointments, please call us at (541) 917-4684 or email learningcenterinfo@linnbenton.edu. You can also get drop-in help with scheduling appointments in our Learning Center Info Zoom room during the following times:  

Monday-Thursday: 12-3:00 pm & 4-8pm
Friday & Saturday: 1-5:00pm
Sunday: 12-4:00pm

 

How to Schedule a Zoom Appointment Using TutorTrac:

 

 

 

How to Attend a Zoom Appointment Using TutorTrac:

 1. Read the program guidelines and review your responsibilities (see LBCC Tutoring Program and Writing Center Registration Agreement Guidelines).

2. Watch the following video to see a tutorial of how to schedule and attend your Zoom appointment, or follow the steps below.

 

 

Follow these steps to log in and make an appointment:

  1. Go to tutortrac.linnbenton.edu. (Don't put www. in front and don't use a search engine like Google, Yahoo, or Bing).

  2. If this is your first time, then sign up.
    You will be asked for:
    • Username: X number (LBCC ID# or OSU ID)
    • Password: Your birth date, YYYYMMDD (4 digit year, 2 digit month, 2 digit day). You can change this password later.
      The first time you log in, you will need to “Confirm your Bio” - a window will appear. Please change your password to something more secure, and confirm that your phone number is correct. After you click on “Confirm,” the page will reload, but won’t close. Click on the red X in the upper right corner to continue. 
  3. Make sure you are logged in: tutortrac.linnbenton.edu. Click on “Search Availability” in the menu on the left.

  4. Choose the center that you are interested in. The options you will see in the dropdown menu are:
    Tutoring Center
    Writing Center
    Academic Coaching
    English Language Learners Desk

  5. Choose the class you are coming in for. Depending on the center, you will be presented with different options. For example, the Tutoring and Writing centers will give you a list of classes. Academic Coaching, however, only has three options.

  6. Continue filling out the rest of the intake form in this menu to narrow down a date and time, and then finally clink on “search”. All of the available tutors for the chosen time and topic will be shown.

  7. Make the appointment! The available times will appear as green boxes. You can now click on  one of the boxes and choose an appointment. In the text box provided, please leave a note to indicate what you would like to discuss.

  8. You will receive a confirmation message in your student email when you make an appointment.

If there is no availability for the service that you wish to use, please contact the service center directly:

 

When it is time for your tutoring appointment:

  1. Log into tutortrac: tutortrac.linnbenton.edu

  2. You can see your upcoming appointments in the menu on the main page.

  3. Your appointment will appear on the first screen - click on the appointment text to open your Zoom meeting with your tutor. Zoom should open. You may be prompted to open Zoom or download the Zoom app. Please do so.

  4. You will be prompted to ‘Join Computer Audio.’ Please do so.

  5. Wait for the host (tutor) if they are not already there. **Audio settings can be a little tricky here, so be sure that you give them a quick look when the tutorial has begun.

 

If you have questions about how to make, attend, or cancel appointments, please call us at (541) 917-4684 or email: learningcenterinfo@linnbenton.edu