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Professional Development

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It’s my pleasure to share good news with you!  We are opening registration for both of our Leadership Academies – AIM and 5 Critical Skills.  Registration begins October 19 and ends December 7.  Our Virtual Engagement System allows you to continue your leadership development in a safe and engaging manner.  


Curious about the Virtual Engagement System?  Here is a sampling of the comments we have received:

 As a class participant – in person and virtual – the Terri you see on the screen is as real as the in person Terri!
 I have found the class, 5 Critical Skills for Supervisors,  to be helpful and informative.  The course offers a wealth of tools to use to support improved communication among team members, reviews the challenges of balancing performance expectations with people’s needs and challenges, and the breakout sessions allows us to dive into these topics in more depth, meet great people, and share ideas.  The course is well paced, and maintains your interest throughout.  I highly recommend it.


These courses are open to the public – you can attend as an individual or sign up with your peers!


AIM is a 5-session leadership development program designed to teach the fundamental habits, actions, and emotional intelligence required of high performers, supervisors, and managers.

Philosophy, Principles, And Practices of Engaged Leaders
    • The Leadership Development Pipeline - Avoid the Peter Principle
    • Three Traits of Strong Leaders: Accountability, Integrity, Management
    • Leadership Development Plan

Develop Yourself - Create A Growth Mindset
    • Create a Clear Vision of Your Desired Direction and Outcomes
    • Prioritization: Organize and Execute on Your Most Important Priorities
    • Leadership Development Plan

Team Development – How To Lead Others
    • Effective Actions for Interacting, Delegating, and Collaborating with Others
    • Communicate Effectively at all Levels of an Organization
    • Leadership Development Plan

Understand, Create, And Manage Synergy
    • Employee Engagement Strategies
    • Collaboration Skills Designed to Solve Problems and Achieve Goals
    • Leadership Development Plan

Unleash Potential
    • The Role of Renewal and Resilience Related to Results
    • Leading Above the Line
    • Leadership Development Plan

View current seminar schedule

5 Critical Skills

This course is designed to be taken as a series as opposed to sending employees to just one or two modules.  When the five sessions are taken together, they provide progressive skill development from one session to the next.  

Peer to Supervisor
    • Shifting gears into new roles, responsibilities, and relationships
    • Creating approachability 
    • How to set the example for the team

Communicating as a Supervisor – Completing the Feedback Loop
    • The Feedback Loop
    • Four Communication Skills
    • How to Give, Receive, Use Feedback

Performance Coaching
    • How to keep yourself and others on track to meet performance standards
    • Developing clarity in communication
    • Setting expectations

Difficult Conversations
    • How to tackle tough conversations
    • Using Emotional Intelligence inside of difficult conversations
    • Listening and responding with empathy and authority

Performance Appraisals
    • Developing written feedback
    • Delivering verbal feedback
    • Setting stretch goals

View current seminar schedule


To contact Terri:
Email at
Call at (541) 760-8563