Veterans Financial Aid Information

Veteran Affairs Officer - Megan Pickens-Lloyd

Takena Hall 117 
Phone:  (541) 917-4861
FAX:  (541) 917-4864


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The Veterans Specialist is the LBCC staff member who provides assistance to student veterans and eligible dependents regarding their VA Educational Benefits. The VA School Certifying Official reports enrollment information to the VA as well as academic progress and graduation.  The Veterans Office is housed in Financial Aid but does have a separate front counter and open hours. Academic advising and counseling for veterans is available as well as referral assistance. The type of educational benefits varies based on service branch and amount of time served for more information about what benefits are available and how to apply. For details, visit



Effective September 3, 2019
Through December 20, 2019



8:30 a.m. –  3:00 p.m.
8:30 a.m. –  3:00 p.m.
8:30 a.m. –  3:00 p.m.
8:30 a.m. –  3:00 p.m.
10:00 a.m. –  3:00 p.m.

For updates on your pending financial aid, Financial Aid strongly encourages you to check your WebRunner account:

Please do not call other campus staff or departments, as they cannot answer questions about your financial aid.


To leave a message for Financial Aid: (541) 917-4850. Calls will be returned within 48 hours. Thank you for your patience.

TAKENA HALL - 6500 Pacific Blvd SW Albany, OR 97321 - TEL: (541) 917-4850 - FAX: (541) 917-4864


To qualify for Veterans Educational Benefits:

  • Decide which type of benefits you qualify for. The GI Bill website has information available to help you make your decision.
  • Submit an online application at The link will take you to the eBenefits site, where you can submit a VONAPP (Veterans Online Application).
  • It can take up to 4 weeks to receive a response from the VA.
  • You will receive a letter from the VA, either approval or denial. The VA makes the determination about your percentage of entitlement and length of time.
  • If approved, you will receive a Certificate of Eligibility. Bring this to the LBCC Veterans Office to begin using your benefits.

Student Veteran Responsibilities:

  • Complete the admission process for LBCC.
  • Bring your VA Certificate of Eligibility and DD 214 to the LBCC Veterans Office to begin receiving benefits.
  • Submit your SMART or AART transcripts to the Admissions office to receive credit for military training.
  • Complete and submit the LBCC Veterans Office entrance forms to get your file started. Forms are available at the LBCC Veterans window in Takena Hall.
  • Submit the Course Compliance Verification Form every term. This form lists the classes the student is claiming for Educational Benefits. This form can be turned in at the LBCC Veterans Office Window as soon as the student is registered for classes.
  • Any veteran receiving GI Bill benefits while attending LBCC is required to obtain official transcripts from all previously attended schools and submit them to the school for review of prior credit.
  • A new form should be submitted if there are any changes to the student’s schedule.
  • A ‘Change of Place or Program’ form must be submitted to the LBCC Veterans Office if the student changes majors. This is a different form than the Registration or Financial Aid Office.
  • Student’s must declare a major and must submit their transcripts for evaluation with the Admissions Office.

LBCC Veterans Office Responsibilities:

  • Verify that the classes the student is enrolled in apply to the completion of their declared degree program.
  • Submit the student’s enrollment certification to the VA.
  • Notify the student when the classes they are enrolled in are unable to be certified.
  • Report dropped classes and grades to the VA
  • Follow the Satisfactory Academic Policy standards established by Linn Benton Community College.
  • Notify and report students on Veterans Academic Probation and Suspension who fall below LBCC Academic Standards

Additional Information:

  • The LBCC Veterans Office will no longer certify student veterans for the PE 231 Lifetime Health & Fitness class. Student veterans with a DD214 will receive an automatic 3 credits ‘pass’ for Basic Training.
  • Partial Term and weekend classes are reported to the VA based on dates of attendance. For a 1 credit class, the student will be at 12 credit enrollment for the duration of the reported dates of the class and drop down to 11 credits when the class ends.
  • Classes completed with a ‘D’ or better cannot be certified with the VA again unless the degree requires the classes be completed with a ‘C’ or better.
  • Dual enrolled students must declare a home school. If the student is taking classes at both schools, the home school must send a ‘Parent School Letter’ to the Veterans Office of the guest school to verify the classes apply toward the degree at the home school.
  • The Veterans Office only submits number of credits (and tuition & fee dollar amount for CH 33) to the VA.

When and how much the VA pays is determined by the VA and the LBCC Veterans Office has no access to the information. Student veterans can contact the VA directly to speak to someone at the VA Educational Hotline at (888) 442-4551.

Chapter 33: Post 9/11 Veterans:

  • The LBCC Veteran Office will report the number of credits certified for and then report Tuition & Fees after the first week of class, after the Add/Drop period
  • The VA will send the book stipend and housing allowance directly to the student and the tuition & fees to LBCC.
  • If the student is not at 100% entitlement, they will need to make arrangements with the LBCC Business Office to pay for their part of the tuition & fees.
  • Ch 33 Veterans at 100% will have the late and processing fees removed from their account when payment in full is received by the Business Office.
  • Distance Education and Hybrid classes are reported separately and can affect your housing allowance.

Chapter 30 (Montgomery GI Bill), Chapter 35 (Dependents), Chapter 1606 (Reservists), Chapter 1607 (Natl. Guard) & VRAP

  • The LBCC Veterans Office reports number of credits only. The VA pays based on level of enrollment.
  • The student must verify their attendance with the VA on the last day of the month attended or the first day of the next month. They can either call (877) 823-2378 to verify by phone or log into WAVE at

The VA pays directly to the student and it is their responsibility to pay tuition and make payment arrangements with the LBCC Business Office.

Chapter 31 Vocational Rehab:

  • Student Veterans work closely with their VA Counselor.
  • Students need to check with the LBCC Veterans Office and their VA Counselor to verify there is an up-to-date authorization on file.

Satisfactory Academic Standards:
The law requires that educational assistance benefits to Veterans and other eligible persons be discontinued when the student ceases to make satisfactory progress toward completion of their training objective.
The Veterans Office will evaluate the student’s classes each term to verify they apply toward the completion of the student’s declared program. Any classes that do not qualify toward the completion of a degree will not be certified with the VA and will be the student’s responsibility to cover those tuition expenses.

Veterans Academic Probation:  
At the end of each term, the student veteran’s grades will be evaluated. Those students who fall below a 2.0 GPA or the 70% completion rate will be place on Academic Probation. Students will be notified by mail. This is a warning and does not affect their benefits for the next term. They have the following term to clear the probation and move back into good standing or drop down into Academic Suspension. To clear Academic Probation, the student veteran must complete 100% of their enrolled classes with a 2.0 GPA or better.

Veterans Academic Suspension:
A student veteran on Academic Probation who does not succeed the following term is placed on Academic Suspension and will be notified by mail. Veterans do have the option to complete the appeal process but they will not be certified to receive benefits until it is approved. If the appeal is not approved or the student has already received an appeal before, they will need to complete a term on their own. After a successful term without benefits, they may request an evaluation to be re-instated.

The links above will redirect you to websites located outside of the LBCC server.  LBCC is not responsible for other websites content.