Contact the Student Help Desk

In response to the COVID-19 pandemic, Student Help Desk services are currently only offered by phone, text, or email. We will provide these services throughout Spring Break

If you do not have internet access and/or a device capable of completing online assignments at home, please call the library at (541) 917-4645 or email for help troubleshooting access to these resources.

The Student Help Desk assists students with most computer software-related issues and other technology problems or questions, from login problems related to LBCC’s online systems to questions about course-related instructional software. We also check out laptops and provide assistance to anyone using library equipment like out 3D printer, scanners, photocopiers, etc.

The Student Help Desk is located in the LBCC Library on the Albany campus and provides services all of the Library's regular open hours.

Contact us:

  • Call: (541) 917-4630 
  • Text: (541) 704-7001
  • Email: 
  • Zoom: Available starting March 30
  • For after-hours Moodle support, call 541-497-7308

When you send us a message by email or voicemail, please include:

  • Your full name
  • Your student ID number
  • A detailed description of your issue
  • The best way to reach you

For instructions or troubleshooting information about selected college software see below: