- Board Action
- Fall 2021 Rebounding Plan
- Fall 2021 Education Plan
- Status Updates
- COVID-19 and LBCC Information
- Administrative Rules Relating to COVID-19
- Positive COVID-19 Reporting Form
- Frequently Asked Questions about Coronavirus/COVID-19
- FAQs for Employees
- FAQs for Students
- CARES Act FAQs
- CRRSAA Funds Distribution FAQs
- Human Resources FAQs
COVID-19 and LBCC Frequently Asked Questions
COVID-19 and Campus
Community Education classes do not have to run on the same term schedule as credit courses. For the most current information, please see our COVID-19 Extended Learning update.
Adult Basic Skills will continue but will use a remote model wherever possible.
Each academic department will determine which courses and programs will remain online, and which courses and programs can safely be offered face-to-face for students. When you register, you will find a mix of both delivery methods at LBCC, according to each particular course and/or program.
With guidance from Governor Kate Brown, LBCC has switched from state-wide coordination to developing a focused plan with our local health authorities. This gives us more flexibility to offer a schedule that both protects the health and safety of our students and instructors, keeps you on track toward your goals.
As decisions about individual courses and programs are made, we will reflect those changes in the schedule, so you can choose your path accordingly. We will also let you know when students can be allowed back on campus, and under what circumstances and safety guidelines.
Please reach out to your advisor should you need help. We are here for you.
For general questions about the closure status or anything else, please call or email us! We are available Monday through Friday, 7:30 am - 5:30 pm via email: firstname.lastname@example.org.
Basic Needs Support
Use our campus Single Stop tool to find resources that can connect you to housing help, transportation, healthcare and other basic needs. This is how:
- Visit the Roadrunner Resource Center and scroll to the bottom of the page. There you can Search for Resources. You will need to enter your zip code, and then click enter.
- In the section titled Explore the Area you can again click Browse Local Resources, and that brings you to the database.
- You will see a map, and options to click on to filter your search by tags, such as Housing.
- Scroll through the resources to find what you need and how to contact them.
Information about how to access SNAP, Meals on Wheels, food pantries and other food assistance is being updated daily at Partners for a Hunger-Free Oregon.
Free breakfast and lunch are available to all children age 1-18 every weekday at 13 different locations. Find times and locations.
FISH is also providing home food delivery of large Snacks for Packs for those in need. If you are experiencing food insecurity and are unable to pick up these meals, please contact FISH directly and let them know that the school district sent you. They are open Monday through Friday, and you may pick up food boxes at the FISH office. If you are interested in volunteering and/or donating, please contact FISH directly at (541) 928-4460.
Expensify.org is temporarily redirecting all of its charitable funds to fight hunger.
With its ability to reimburse volunteers directly in real-time, Expensify.org is uniquely positioned to help families in need immediately. Until today, this fund was focused on paying off kids' "lunch debts", but with schools closed around the nation, their new priority is to match SNAP grocery purchases up to $50 per family.
This is how it works:
- Purchase food as normal with your SNAP card
- How to download the free Expensify app on iOS or Android
- Join Expensify.org/hunger
- SmartScan the receipt, which will tell them how much you paid and show that it was paid for with an Electronic Benefits Transfer (EBT) card
- Submit it to email@example.com
- Set up your bank account to receive the funds
- If they have funds available, they will reimburse up to $50 per family (one time), the very next day.
The Oregon Department of Human Services (DHS) is issuing emergency SNAP supplements to many SNAP households to help buy food during the COVID-19 pandemic crisis. Read more.
YES! Oregonians can now use their EBT online to purchase food from Amazon and Walmart. Delivery fees are not covered by EBT, but during this time of social distancing this could help people avoid going into a store.
Read about the USDA Food and Nutrition Service's Online Purchasing Pilot.
On March 17, Oregon expanded childcare benefits to support families and providers during the spread of COVID-19. The changes are:
- Eliminating co-pays for eligible families.
- Providing access to more families by increasing the income limit from 185 percent of the federal poverty level ($4,040 per month for a family of four) to 250 percent of the federal poverty level or 85 percent of the state median income, whichever is higher for the family size ($5,899 per month for a family of four).
- Ensuring more certainty for providers. Childcare providers are able to continue to receive payments from DHS, even if children are unable to attend or if they have to temporary shut down during the state of emergency.
Providers and parents/caretakers may contact the DHS Direct Pay Unit with questions Monday-Friday from 8:30 a.m. to 4:30 p.m. at 1-800-699-9074.
Pacific Power has temporarily suspended disconnections and late fees for nonpayment. Read more.
Many city offices that handle water bills and other city utilities are asking that customers contact them directly, as they understand that this is a difficult time for many, and they will be flexible in helping those whose income has been affected during this time.
Campus Store: Book Buyback & Rentals
- Online Ordering for Fall term course materials opens Saturday, Sept 4th at bookstore.linnbenton.edu
- In-Store purchases & Central Point Pickup of Fall term course materials opens Tuesday, Sept 7th
Hours of Operation:
8am - 3pm Monday - Thursday
8am - 2pm Friday
Extended Hours (Sept 27 - Oct 1):
8am - 4pm Monday - Thursday
8am - 3pm Friday
Central Point Pickup:
CC-119 (behind Campus Store at Buyback window):
3pm - 4pm Monday - Thursday
2pm - 4pm Friday
Options for Receiving your Online order:
- UPS Shipping to your home ($8 flat rate in most cases). Online Orders ship out by 2pm Monday - Friday.
- Central Point Pickup at Albany Campus inside Campus Store (8am - 3pm, Monday - Thursday/
8am - 2pm Friday).
CC-119 (behind Campus Store at Buyback window): 3:00 - 4:00pm Monday - Thursday; 2:00 - 4:00pm Friday
- Benton Ctr Pickup - FREE - Online order must be placed 48 hrs prior.
Available pickup dates/times**:
Monday - Thursday: 9:00 - 4:30pm
Friday: 9:00 - 3:30pm
**Recommended to Call 541.757.8944 x5100 prior to ensure order has arrived.
- Lebanon Ctr Pickup - FREE Online order must be placed 48 hrs prior.
Available pickup is Monday - Friday 9am - 4pm**
(Extended Hours Sept 7 - Oct 8: Monday/Wednesday 9:00-6:30pm)
** Closed for Lunch: Call 541.259.5801 before driving over to ensure order arrived and a staff member is present
* Questions will be answered at firstname.lastname@example.org
Staying Successful in Your Classes
LBCC faculty have been asked to deliver courses remotely whenever possible using Moodle, our learning management system, as well as Zoom, LBCC’s web-conference tool. Zoom allows you to have video meetings with instructors or support staff, share screens, and whiteboard. Zoom is already available to all students.
You can get started using Zoom by clicking here and logging in with your LBCC (Google) email address and password. This will create your Zoom account automatically. Your first use of Zoom will require a one-time download. The Zoom mobile app works similarly.
Your use of Zoom will usually come from a link provided by your instructor in regard to an online lecture, class meeting, office hours, etc. After the initial download, Zoom will launch automatically for you when you click a Zoom meeting link. The Zoom mobile app works similarly.
You may wish to read Zoom's tips for participating in online learning prior to your first use.
Moodle is LBCC’s Learning Management System. Each course at LBCC is assigned a Moodle “shell,” which is like an online home for your class. You can use Moodle to access course materials, view lectures, turn in assignments, and more. To learn how to access and use your Moodle account, watch this video.
Your instructor may also give you instructions on how to participate in the course using Google Docs or other online system. All of these can be accessed through a web browser rather than downloading software. Your instructors know that these technologies might be new to you and are eager to help you navigate them successfully. Please ask lots of questions to make sure you understand how to use any tool.
You will need internet access and a computer running an updated, currently supported operating system. Ideally, your computer needs to have a video camera, a microphone, speakers, and the ability to stream video to enable videoconferencing with Zoom. If you do not have a camera and/or microphone, you will still be able to access Moodle and Google Chat and you can still use Zoom with a computer and telephone.
If you do not have a computer or compatible device that you can use, please call the library at 541-917-4630 to learn about the options available to you.
You have several options:
- If you have a cell phone with unlimited cellular data you may be able to use your cell phone as a wifi hotspot. Follow instructions for your particular phone and operating system. If you are having problems learning how to do this, contact the Student Help Desk at 541-917-4630 or email@example.com or through Zoom at this link.
- The following programs are currently offering free or reduced-cost internet access:
- Comcast's Internet Essentials is free for 60 days for qualified low-income families. Call 1-855-846-8376 for English or 1-855-765-6995 for Spanish.
- Spectrum Broadband is free for 60 days to households with a K-12 student or college student who do not already have a Spectrum broadband subscription. Installation fees will be waived for new student households as well. To enroll, call 1-844-488-8395.
- Xfinity is also currently offering free access to their wifi hotspots throughout our area. Libraries or businesses in your area may offer good wifi access. Park your car nearby and connect to the public wifi.
If you are having trouble getting internet access at home, please email the library at firstname.lastname@example.org for assistance.
Yes! The Advising Center is available for remote appointments by Google chat or Zoom. You can email or chat at email@example.com to set up your appointment. You may also schedule an appointment online. If your advisor is a program faculty member, please send them an email with your request to meet.
Contact CFAR at firstname.lastname@example.org or 541-917-4789 and they will work with you to answer your accommodation questions.
If you drop your classes before the end of the add/drop period, you will not be charged for your classes. We encourage you, however, to continue your enrollment if possible. Students who remain enrolled are more likely to complete their educational goals (plus, this is great “soft skills” training in being flexible and adaptable!). If you are considering dropping, please call, email, or Zoom the friendly folks at email@example.com. They will help you with the decision and ensure that you are set up for success now or in a future term.
The First Resort is our troubleshooting office — it’s their job to work with you on anything you are struggling with that you aren’t sure how to handle. They are available remotely via Google chat, email, and Zoom. Please email or chat at firstname.lastname@example.org to set up an appointment or visit their web page.
Library: Resources and Services, Including the Student Help Desk
Access the Student Help Desk.
If you're able to make it to campus, and you've finished with the item, drop it in
the Library's book drop. No contact necessary. If you need some more time, you may
be able to renew the item online:
And if you have questions or extenuating circumstances, you can get in touch with us at email@example.com.
Learning Center study spaces are open for the Fall 2021 term. Per the Oregon Health Authority (OHA) OAR 333-019-1025 requirements, the use of masks is required while inside the building. While some services will be available in person, others will be remote. Please see the Learning Center website for the current details on how to get in touch.
Social Gatherings, Clubs, and Events
On-campus events are still not permitted. This includes athletic events. For updated information on specific events, please check this list.
In-person meetings of student clubs and co-curriculars are postponed. Zoom video conferencing can be used to hold remote meetings, but no meetings may occur in person until further notice.
All LBCC-sponsored (employee and student) travel is suspended for the time being.
Health and Well-Being
Social distancing could include things like:
- Temporarily reducing socializing in public places such as entertainment or sports events
- Reducing of non-essential public transport
- Taking classes online
- Working from home
- Staying more than 3 feet away from people
LBCC will notify the college community as soon as we become aware of any positive COVID-19 cases in the LBCC community that are verified by the corresponding county health authority.
There are simple steps you can take to protect yourself and your family from COVID-19 as well as influenza and other illnesses:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with sick people or animals.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw it away. If you don’t have a tissue, cough into your elbow.
- Clean and disinfect objects and surfaces that you frequently touch.
- Avoid non-essential travel to regions listed in CDC travel advisories.
It is also important to keep your body resilient:
- Eat a healthy diet.
- Get plenty of rest.
- Stay up-to-date on routine vaccines. This includes the flu vaccine. It is not too late to get a flu shot to protect yourself from the flu, which continues to cause illness in Oregon.
You are not alone. This is a time of uncertainty and it can be hard to think about much else. We can’t expect that anxiety will go away, but it’s important that it doesn’t take over.
Here are some suggestions:
- Take reasonable precautions to put your mind at ease. Limit contact with others, wash your hands, keep spaces clean, sleep, and stay home if you’re sick.
- Take breaks from news and social media. The news about coronavirus is constant. It can be difficult to focus when alerts and notifications can disrupt you at any time. Try putting your phone on silent or placing it in another room for set periods of time. Check news and updates only every one or two hours and allow yourself to focus on something else.
- If even after taking the steps above you are having trouble completing coursework, communicate with your instructors.
- Finally, if you regularly struggle with overwhelming anxiety, now is a good time to reach out to a mental health professional for support. If you already have a relationship with a therapist, they may be able to talk with you via phone or video chat. If you don’t have a therapist and you find yourself in a mental health crisis, call the 24-hour crisis lines below.
Financial Aid and Veteran's Counter
The Financial Aid and Veterans Office have moved to remote services. You can call the Financial Aid and Veterans Office Monday – Friday (8:30 A.M. – 4:00 P.M.) and leave a message at 541-917-4850. Because of the volume of calls, it may take up to 48 hours to receive a return call from a staff member.
You may also reach the Financial Aid Office Monday – Friday at firstname.lastname@example.org.
We appreciate your patience.
This schedule will be in place until further notice.
Your Award Notification will be awarded based upon full-time enrollment (12 or more
credits). However, if you are not enrolled at full-time status at the time of disbursement,
your financial aid will be adjusted based upon your actual enrollment.
Financial Aid is disbursed the 2nd week for each quarter - (Holidays and school closures may change the date). If you are awarded AFTER the second week of the term, your disbursement will be based upon your actual enrollment upon being awarded.
Students are encouraged to submit their paperwork through our Campus Logic system. Enter into the Campus Logic system through your WebRunner Account.
If you have other paperwork (Financial Aid Appeals, Revision Requests, DPP Declarations, etc.) for the financial aid office other than your 'outstanding requirements', please submit them through email to email@example.com.
If you have questions, please call 541-917-4850.
You can pay your bill online through Webrunner using debit/credit or savings/checking. You may also pay over the phone by calling the Business Office at (541) 917-4312. Online payment is strongly encouraged at this time to avoid a physical exchange of cash or check.
View the LBCC refund policy. Make sure to sign up for direct deposit on Webrunner so any refund due can be delivered to you electronically.