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Having Trouble?

I am having trouble logging into my RoadRunner Mail account.

  • I cannot remember my password.
    You can reset your password using this form.

  • I have never logged in before.
    Learn how to login to your new email account, by going to the Getting Started section on the FAQ page or by watching a video to learn how to log into your mail account.

  • I cannot remember my username.

    Your username is NOT your full email address. Your username is the first half of your email address. You can view your email address by logging onto WebRunner and clicking Personal Information then View and Update Address(es) and Phone(s).

  • Your username is: firstname.lastname.1234@mail.linnbenton.edu (1234 is the last four numbers of your student ID).

  • Go to the Getting Started section on the FAQ page to learn more.

  • I do not know if I have an email account.

    There is an easy way to verify you have an account, by logging onto WebRunner and clicking Personal Information then View and Update Address(es) and Phone(s) to view your email address.

     

  • I am still having problems getting logged in?

    Please give us a call at the student help desk number: 541-917-4630 (have your student ID ready) and we will be happy to help you and answer any questions you might have. 

    You may also email us with your question. Please include your student ID.

    Student Help Desk Email Address