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RoadRunner Mail FAQ

LBCC provides all registered students with a RoadRunner Mail account (powered by Google). All new students and students that have registered since January 2010 will automatically have a new RoadRunner Mail account created for them.

IMPORTANT NOTE: The college will be using THIS email address for official communication from Admissions and Registration, the Business Office, Financial Aid, Counseling and various other departments to help save money. All students must access their account to receive important communications from the college. For more information please read the following carefully.

Getting Started

What is my new email address?
Your email address will be your firstname.lastname.1234@mail.linnbenton.edu. For example, jane.doe.1789@mail.linnbenton.edu where 1789 is the last four digits of Jane's LBCC ID number (X number) or OSU ID number for DPP (Degree Partnership Program) students.

Your first name will be your legal first name that you gave LBCC when you were admitted to the college. For example, William instead of Bill.

If your name includes spaces or special characters such as hyphens or apostrophes, these have been removed. For example, Jo Anne O'Malley will have an id of joanne.omalley.1234@mail.linnbenton.edu.
What is my new username?
Your username, that's used to login to RoadRunner Mail, is the first half of your email address. firstname.lastname.1234
For example: joanne.omalley.1234 is the username for the email address joanne.omalley.1234@mail.linnbenton.edu.
What's my Initial RoadRunner Mail password?
Initially, your password is your 6 digit birth date (MMDDYY). On the initial login, Students will be required to accept the Google Terms of Use statement and change their password. Please note that your new password must be at least 8 characters long to adhere to Google's password policy. Once you change the inital password, it can never be your 6 digit birth date again.
Can I forward my RoadRunner Mail account to another email provider?
Yes. If you want to change or update your forwarding to another provider, you must do so in your Google account settings. Please see, the directions to forwarding your Gmail for more information.
Still not sure what your email address is?
There is an easy way to verify it, just log onto WebRunner and click Personal Information, then View and Update Address(es) and Phone(s) to see your email address.
Still having problems getting logged in?
Please give us a call at our new student help desk number: 541-917-4630 and we will be happy to help you and answer any questions you might have.

•What is RoadRunner Mail Powered by Google?

•Why did we change email services?

•Where do I log into RoadRunner Mail?

•How long do I get to keep this email address?

•Can Faculty/Staff members use this service?

•Can I use other Google Applications such as Calendar and Chat?

•How much total disk space does a student have in Gmail?

•Can I use other email programs, or clients, to access my RoadRunner Mail account?

•What if I already have a personal Gmail account?

•How does Google handle Spam?

•Why can't I log into my account through the Google Site?

•What if I want to use a Google program that is not offered through my RoadRunner Mail powered by Google account?

•How do I share documents?

•How do I share documents with my personal Gmail account?

•How do I view attachments?

•Which browsers can I use to access my RoadRunner Mail account?

•What are the policies that apply to my RoadRunner Mail account?

•Can I opt out of RoadRunner Mail powered by Google?

•Is Gmail Accessible (508 compliant)?

•Does Gmail meet FERPA guidelines?

What is RoadRunner Mail Powered by Google?
RoadRunner Mail Powered by Google is LBCC's implementation of Google Apps for Education. RoadRunner Mail Powered by Google provides more than 7+ gigabytes of storage and contains features such as integrated chat and spam protection. For more information, see Google's Apps for Education information page.