Step 1: Know the Tutoring Program Policies

Scheduling is done through our on line system, Tutortrac
Schedule tutoring appointments at least 24 hours in advance. Limit appointments to 3 per week (see **below for summer term.) Tutor sessions are 50 minutes long.
Tutoring is a limited resource. For this reason, although you have up to 3 sessions per week, we ask that you only schedule 1 session per day.
Keep track of your appointments. You are responsible for keeping the appointments you make.
If you must cancel an appointment, do so at least 2 hours before, preferably 24 hours ahead. You may go about canceling: on-line with Tutortrac, in person at the Learning Center, or by calling the tutoring desk at (541)917-4697. Please make every effort to limit your cancellations. Your tutor has made a commitment to be there for you, and the cancellation may not occur in time to be filled by another student who needs help.
If you cancel an appointment less than 2 hours ahead, or fail to show up, you will be placed on the NO-SHOW list. If you acquire One NO-SHOW, you will lose your eligibility for tutoring for TWO WEEKS, after which you may again have a tutoring appointment. Ask the Tutor Coordinator for the date your eligibility will be restored.
We appreciate your cooperation in helping us serve as many students as possible through our appointment-based tutoring system!