Angry and confused clients, students, and staff are possible.
- Call 911 if needed, and LBCC Public Safety,
- Keep other people from entering the area,
- Have an Intervention Team to provide back-up,
- Notify other building staff by email, phone, or radio,
- Follow training - talk calmly and softly, look into the person's eyes, and do not make sudden moves,
- Follow directions of Police and Public Safety personnel.