Frequently Asked Questions (FAQ's)

Categories of Questions

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This category contains questions for students who are trying to apply financial aid at LBCC, transferring from another college, or changed tax information.
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This category contains questions regarding reaching the financial aid office and ways the financial aid office will communicate with students
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This category contains questions for students who are interested in how to use their financial aid awards (getting refunds, buying books, etc.)
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This category contains questions for students who want to know about getting financial aid eligible and maintaining the Academic Standards
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This category contains questions for students who want to know how adding and dropping classes and other scheduling issues affect their financial aid
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This category contains information about OSAC and Deadline Dates or submitting any additional information needed to complete financial aid awards.
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This category contains information about OSAC and Deadline Dates or submitting any additional information needed to complete financial aid awards.

 

Applying for Financial Aid

How do I apply for financial aid?
The first step to receiving federal financial aid is to get an FSA ID.  Once you have your FSA ID, you should file the FAFSA.  LBCC’s school code is 006938.  For additional information on the application process, please read the Financial Aid Process section.
When should I apply for Financial Aid?
You should file the FAFSA at least four months before the start of the term you wish to attend.  It is important that you have all documents submitted to the financial aid office by the Priority Deadline Date for the term you plan to attend.
Can I transfer my financial aid from another college to LBCC?
No.  Financial aid must be awarded by each school.  Furthermore, if you are transferring within the same academic year, you will need to add LBCC’s School code - 006938 to your FAFSA, cancel your financial aid at your previous college(s) and provide LBCC with documentation to show that it has been canceled.
What if my financial situation has changed since I filed my tax return?
If your household experienced a situation that caused your income to change significantly, please request a Special Situation form and meet with a financial aid advisor during an available drop-in time.  Substantial documentation is required and only extenuating circumstances will be considered.  Quitting work to go back to school is not considered an extenuating circumstance.

 

Communication with the Financial Aid Office

How does the Financial Aid Office communicate with me?
All communication from the financial aid office is via email.  If you are a new student who has yet to complete the admissions process, financial aid will use the e-mail you listed on the FAFSA.  Once you have completed the admissions process, we will use your LBCC e-mail account. 
Why does the Financial Aid Office have limited office hours?
We wish that we were able to answer all phone calls and meet with students, but it is necessary that we limit our time in order to process our high volume of financial aid applications and paperwork.  Many students are awarded financial aid during closure times.  We are sorry for any inconvenience this may cause.

 

Receiving Financial Aid Funds

When do I get my financial aid?
Financial aid is disbursed the second week of the term, except for accelerated learning programs, which operate on their own schedules.
How do I sign up for Direct Deposit of my Financial Aid?
Direct Deposit is a convenient option offered by the LBCC Business Office to have your financial aid refunds deposited quickly and safely into your bank account. 

Sign up for Direct Deposit by logging into WebRunner:
  •          Click on "Personal Information" menu
  •          Then go to "Direct Deposit Authorization for Student Financial Aid / Tuition Refunds"
  •          Remember to update your WebRunner banking info when there are changes
Can I use my financial aid to purchase books?
Students who have been awarded financial aid and have enough aid to cover their tuition and fees owed may have funds available to charge their books and supplies at the LBCC Bookstore.  This amount will be listed on each student’s WebRunner account.
  •          Charges usually take place beginning the Monday prior to the term through the end of the first week.  Check with the Bookstore for the actual dates each term.
  •          When your financial aid posts to your account, tuition, fees, and bookstore charges will be deducted from your financial aid awards before any refund is sent to you.
Note: Your bookstore charge is dependent upon your enrollment level.  Wait Listed classes will not count toward your enrollment level. 

Should you want to buy books and supplies from somewhere other than the campus bookstore, stop by the Financial Aid Office to inquire about an Eldon Schafer loan.

 

Financial Aid Eligibility and Academic Standards

What happens if I fail to meet the financial aid academic standards?
You must meet the Satisfactory Academic Progress (SAP) requirements in order to remain eligible for financial aid.  Failure to meet these standards will result in being placed in an Unsatisfactory Status and the loss of financial aid eligibility (Federal Grants, State Grants, Direct Loans, Federal Work Study, and Scholarships) for all future terms, unless you successfully petition for reinstatement. 

If you have extenuating circumstances, you should complete a Financial Aid Appeal Form

If your Unsatisfactory Status was not based on extenuating circumstances, you must enroll and successfully complete six or more credits without the assistance of financial aid.  Once this task is complete, you will be able to request reinstatement of your financial aid by completing the Financial Aid Appeal Form.  Reinstatement is not guaranteed.
What can I do if my Financial Aid Appeal is denied?
In the event that your Financial Aid Appeal is denied, you may drop in during posted appeal hours to have your appeal heard in person.  Please complete the Student Appeal Form and bring this with you to your appeal meeting. 

Instead of meeting with the appeal committee, you may elect to enroll and successfully complete six or more credits without the assistance of financial aid.  Once this task is complete, you will be able to request reinstatement of your financial aid by completing another Financial Aid Appeal Form.  Reinstatement is not guaranteed.

 

Altering Your Schedule

How will dropping a class affect my financial aid?
Financial Aid will be paid on the number of credits you are enrolled in as of the tuition due date for each term.  If you drop a class before the tuition due date, you will not be paid financial aid for the course and your Academic Standing for financial aid will not be affected.  Dropping or withdrawing from classes after the tuition deadline, however, may affect you.  Students are expected to stay in compliance with the Satisfactory Academic Progress (SAP) requirements

On the Academic Standards page is a chart that shows what will happen to a student’s financial aid if he or she fails to complete all of the attempted credits.  In addition to the chart, students are expected to maintain a 2.00 GPA.  Additionally, students who do not complete any classes may owe a repayment of their financial aid and may be denied financial aid at LBCC and all schools until the repayment has been made.

 

 

Oregon Opportunity Grant

The Oregon Opportunity Grant is a state grant administered by the Oregon Office of Student Access and Completion (OSAC) and awarded to undergraduate Oregon residents based on need and allowable funding.  Twelve terms of eligibility are possible.  The grant is awarded to eligible students attending half time or more.  This grant is not available during summer term. 
Recipients of Oregon Opportunity Grant should be aware of the Priority Deadline Dates for submitting any additional information needed to complete their financial aid awards.  Failure to meet the Priority Deadline Dates will delay the disbursement of Oregon Opportunity Grant.  OSAC requires schools to report disbursements before the end of each term.  The actual date of reporting is set by OSAC each year.  Verification of your file must be completed prior to disbursement.  If your file has not been verified prior to OSAC’s required reporting date, your Oregon Opportunity Grant (OOG) will be canceled for the entire academic year.

 

 

Oregon Promise

The Oregon Promise Grant was created by the Oregon Legislature beginning with the 2016-2017 year. The Oregon Office of Student Access and Completion (OSAC) are responsible for the awarding and administering of the program. Continuation of the program in future years is contingent upon state funding.
Recipients of Oregon Promise Grant should be aware of the Priority Deadline Dates for submitting any additional information needed to complete their financial aid awards.  Failure to meet the Priority Deadline Dates will delay the disbursement of Oregon Promise Grant.  OSAC requires schools to report disbursements before the end of each term.  The actual date of reporting is set by OSAC each year.  Verification of your file must be completed prior to disbursement.  If your file has not been verified prior to OSAC’s required reporting date, your Oregon Promise Grant will be canceled for the entire academic year.