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Frequently Asked Questions (FAQ's)

Categories of Questions

WebRunner Communication with the Financial Aid Office
This category contains questions regarding reaching the financial aid office and ways the financial aid office will communicate with students
Trophy Getting Awarded Financial Aid
This category contains questions for students who are trying to get awarded financial aid at LBCC
Money Receiving Financial Aid Funds
This category contains questions for students who are interested in how to use their financial aid awards (getting refunds, buying books, etc.)
Money Financial Aid Eligibility & Academic Standards
This category contains questions for students who want to know about getting financial aid eligible and maintaining the Academic Standards
Money Altering Your Schedule
This category contains questions for students who want to know how adding and dropping classes and other scheduling issues affect their financial aid
Money Scholarships and Work-Study
This category contains questions regarding Scholarships and the Work-Study program
Communication with the Financial Aid Office

1) What correspondence will I receive from financial aid?

2) Why does financial aid have limited office hours?

3) Is there anyone who can help me fill out my FAFSA?

4) What e-mail does the financial aid office use to send me information?

5) What is WebRunner (previously SIS)?

Getting Awarded Financial Aid

6) How long will it take for my financial aid to be ready if I miss the priority deadline date?

7) I was awarded financial aid at another college, does that transfer to LBCC?

8) Will my personal credit history affect my eligibility for loans?

9) What if my financial situation is different now than what is reflected on my tax return?

Receiving Financial Aid Funds

10) When do I get my money?

11) How do I sign up for Direct Deposit of my financial aid?

12) Can I use my financial aid to purchase books?

13) Can I use financial aid funds from next term to pay for this term?

Financial Aid Eligibility & Academic Standards

14) How do I know which programs are eligible for financial aid?

15) Can I receive financial aid even though I have an undecided major?

16) What happens if I fail to meet the academic standards?

17) What can I do if my Financial Aid Appeal is denied?

18) Should I drop/withdraw from a class or get a bad grade?

19) Why can't I receive loans when I am in a denied status?

Altering Your Schedule

20) How will dropping a class affect my financial aid?

21) Can I add classes later in the term?

22) What if I don't attend for a term that I was awarded?

23) What do I do if I change my enrollment level?

24) How many credits do I need to be enrolled in to receive loans?

Scholarships and Work-Study

25) How do I apply for scholarships at LBCC?

26) How do scholarships or other financial assistance affect financial aid?

27) What is Federal Work-Study?

28) Will I lose my Work-Study award if I don't get a job?